Common questions
Questions about RodentRadar.
What happens overnight, what you see the next morning, what one month costs, and who handles the pest work.
01What does RodentRadar actually record?
Each wireless sensor records a timestamped motion detection. The system associates that event with the sensor’s labeled position on the site floorplan. A detection means the sensor registered movement; it is not the same as a visual sighting.
02What do I see the next morning?
The floorplan shows which sensor detected movement first and which sensors detected movement next. That gives the inspection a place to begin — yours or a pest professional’s. The line on screen shows the order of detections, not the animal’s exact path.
03Does the system find the entry point automatically?
No. RodentRadar shows where movement was recorded first inside the monitored area, and the inspection finds the entry. When the trail doesn't make sense, the sensors get relocated and the next nights narrow the search — in one restaurant investigation, that process led from floor level all the way up to an unsealed duct opening on the roof.
04Can the sensors tell a rat from a mouse?
The sensors record motion; they do not identify species from a detection alone. Species and cause are determined using the full field context, which can include droppings, tracks, damage, captures, cameras, and physical inspection.
05When is RodentRadar worth using?
Use it when a rodent problem keeps returning, a daytime inspection has not found the cause, or you want to compare activity before and after pest work. RodentRadar is not needed for every routine service call.
06What does it cost?
For homeowners, the 30-day diagnostic is $195 plus a $100 refundable deposit — $295 at checkout. Return the kit within 30 days and the deposit comes back. Keep it, and the deposit converts to ownership with your first year of monitoring included; after that, monitoring is $39.95 per year. Pest professionals work on partner terms instead — see the For Pest Professionals page.
07Who places the sensors and inspects the property?
Either you or a pest professional. Homeowner kits are designed for self-install: sketch the space on the Quick Start card, place the eight labeled sensors, and swipe each with the activation magnet. On commercial partner deployments, the pest professional places them. Either way, RodentRadar reviews the data and recommends where sensors should move next.
08Am I buying the equipment?
Only if you decide to. Homeowner kits ship with a $100 refundable deposit: send the kit back within 30 days and the deposit returns to you, or keep the kit and the deposit converts to ownership. Commercial partners own their kits outright and pay per deployment. Consumer kits are for owner-occupied residential use; commercial deployments run on partner terms.
09What comes in the Diagnostic Kit?
The current kit includes one base station, eight labeled wireless sensors with rechargeable batteries, power and activation equipment, detection cones, cone braces, tilt and grip mounts, mounting screws, and a Quick Start Card for setup and the field record.
10What network does the base station use?
The base station connects to the site’s 2.4 GHz Wi-Fi network and receives activity from the wireless sensors. Network access and power for the base station are part of site setup.
11Can a property owner or resident use RodentRadar?
Yes — no pest professional required. Homeowner kits are self-install: place the sensors yourself and we review the overnight data with you. If a pest professional is already involved, they can use the same replay to focus their inspection.
12Does RodentRadar replace traps, treatment, or exclusion work?
No. RodentRadar adds a time-ordered record of motion detections and shows where to look. Trapping, treatment, sealing, and repair are still physical work — done by you or by a pest professional.
13What happens after I send the property details?
We review the details and reply directly. Sending the form does not reserve equipment, book a visit, or start billing.
Still unresolved?
Tell us what keeps happening.
Sending the form does not book a visit or start billing.