1. Introduction

RodentRadar ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our products and services.

2. Information We Collect

Account Information:

• Name and email address
• Phone number
• Shipping address
• Billing information (processed securely through our payment provider)

Device and Sensor Data:

• Motion detection events (timestamps and sensor locations)
• Device status information (battery levels, connectivity)
• Floorplan sketches you create in the dashboard

Usage Information:

• How you interact with our website and dashboard
• Browser type and device information
• IP address and general location

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the RodentRadar service
• Process orders and ship products
• Display motion activity data in your dashboard
• Send service-related communications (order confirmations, support responses)
• Improve our products and services
• Respond to your inquiries and provide customer support

4. Data Storage and Security

Your sensor data is stored on secure cloud servers. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password storage
• Regular security updates
• Limited employee access to personal data

5. Data Retention

We retain your motion event data for as long as you have an active subscription. You can request deletion of your data at any time. Upon account cancellation:

• Your sensor data is deleted within 30 days
• Account information is retained for legal and billing purposes as required by law

6. Information Sharing

We do not sell your personal information. We may share information only in these circumstances:

• Service Providers: With trusted vendors who help us operate our business (payment processing, shipping, cloud hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In connection with a merger, acquisition, or sale of assets

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Export your sensor data
• Opt out of marketing communications

8. Cookies

We use cookies and similar technologies to:

• Keep you logged into your account
• Remember your preferences
• Understand how you use our website

You can control cookies through your browser settings.

9. Children's Privacy

RodentRadar is not intended for use by children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: marshall@rodentradar.com
Phone: (716) 868-9915
Location: Buffalo, NY