Shipping & Returns
Current shipping, money-back guarantee, and warranty information.
Shipping
Orders are normally shipped within 24 hours. Online checkout currently accepts United States shipping addresses. Delivery time after shipment depends on the carrier and destination.
When tracking information is available, it is sent to the email address used for the order. Contact us promptly if your package arrives damaged or appears to be missing components.
30-Day Money-Back Guarantee
RodentRadar currently offers a 30-day money-back guarantee. To request a return, contact us within the 30-day period before sending any hardware back. We will provide the return instructions and confirm what needs to be included.
Refunds are processed after the returned kit is received and checked in. The time for a refund to appear on your account can vary by payment provider.
Hardware Warranty
RodentRadar hardware is covered by a one-year limited warranty against defects in materials and workmanship. The warranty does not cover misuse, accidents, unauthorized modification, normal wear, or battery replacement.
Start a Shipping, Return, or Warranty Request
Please include your name, order email, and a brief description of the issue:
Email: marshall@rodentradar.com
Phone: (716) 868-9915